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    We start processing orders for shipment immediately. This means that we are unable to make changes to, cancel, or alter your order once it has been place.


    You will receive a shipment confirmation within 2 business days. Shipping takes 1-3 days, depending on how far you live from Q.NOOR HQ.


    Please enter your address carefully. Q.NOOR is not responsible for lost packages due to incorrect addresses provided by customers. Packages returned by USPS due to incorrect shipping addresses will be processed as returns. 


    Customers are responsible for packages once marked 'delivered' by USPS. If your tracking email says your package has been delivered and you can't find it OR your package is delayed, please call your local post office. 


    International shipping can take up to two weeks. Customers are responsible to pay any international customs fees, duties and taxes.